TECHNOLOGY
By John Deaves (Deputy Director of Inspec Editorial) from Inspec Matters in issue number.97 - June 2000, reviewed by Amanda Oram, 2007.
For practical information on the acquisition and use of technology, see Section D of the Inspec - Business Information Technology website. This includes product reviews, consumer guidelines, street prices, residual prices, examples and all new developments as they arise.All relevant controlled keywords from Inspec Thesaurus are valuable, but limiting your search to categories beginning with D .... will provide you with these relevant articles. The Use of Economic, Practical or Product Review Code can help you focus on search.The growth of e-commerce and the Web, and the best way to use it all, can be achieved through the use of electronic commerce, the Internet, information resources (or a small name, websites), and marketing data processing. Appropriate categories include D2140 (IT marketing, sales and marketing applications), but certain Internet-related articles will be available on D2080 (Information services and web applications on IT). D2140 also contains articles on customer relationship management or CRM. Such items can be accessed using the term, customer relationship management.
Data mining is often used in advertising to determine customer buying behavior, and results may be used to identify specific groups of consumers. Useful terms include data mining and customer profiles, with sections D2140 (Applications for Sales, Sales and Marketing and Distribution of IT and D2080 (Information Services and IT Programs in IT) particularly useful.Other marketing related topics, such as call centers and m-commerce are identified by additional terms such as call centers and laptops, while sections D4070 (Office automation systems) and D5020 (Computer networks and inter-computer communications in office automation ) list the many things you are interested in.
In the online age, there is a strong emphasis on network security and data theft prevention. Offensive software, which includes viruses, Trojan horses and worms, is a major problem. The theft of sensitive information, using fraudulent emails, is a particular problem for financial institutions, as banks are at high risk. Suitable articles may be identified under data protection (or its limited time, invasive software), fraud, unsolicited email, computer network management, and installed in D1060 (IT Security Features), D4020 (Email systems -electronic office automation), and D5020 (Computer networks and inter-computer communication in office automation).Although these are considered external threats, organizations are increasingly aware of the risks posed by individuals within the company. Additionally, employee misuse of the Internet and email systems can be a major headache for management. Interested articles may include personal property and personnel management policies, as well as the D1040 (Personal IT Features) division code.There has been a lot of discussion about the benefits of organizing business resources, or ERP, especially with regard to supply chain sales or marketing. Articles can be listed as business service planning, enterprise business, export data processing, stock management data processing, manufacturing industries, sales data processing, supply chain, and supply chain management. The categories used are D2010 (IT business and professional applications), D2070 (industrial and manufacturing IT applications, and D2140 (IT applications for marketing, sales and distribution and distribution).Perhaps one of the most controversial policies in recent times has been the export of services to countries like India. Managers are seen as a great effort to save costs but often lead to job losses and customer confidence. Useful principles include job outsourcing, transition management, and DP management. The classification will depend on which domains are outsourced, but D3000 (General Information Technology systems and equipment), D4000 (Office automation - communications), and D5000 (Office automation - computing) may be helpful.Organizations now have to consider not only how IT systems will benefit their business, but also the impact those systems will have on the environment, especially when the equipment has reached the end of their operations. There are now legal requirements that ensure that electrical and electronic waste is disposed of in an environmentally friendly manner. Appropriate items may include legal and waste disposal regulations, as well as code D1050 (IT legal requirements).IT is constantly evolving, with new applications and developments emerging almost daily, including business intelligence, information management, workflow, VoIP, blogs, and Web services, which can be accessed through the terms of competition, information management, workflow management software. , Internet telecommunications, web sites, and web services, and sections D2010 (Business and IT professional applications), D2080 (Information services and web applications in IT), D4070 (Office automation systems), D5000 ( Office automation - computing), and D5020 (Computer networks and inter-computer communication in office automation).
Quotations added to Section D each month can be found in the printed journal Key Abstracts - Business Automation.
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